Hibbett Sports

Customer service is top notch for Harrisburg! The size variety isn't always there, but the overall direction and inspiration is plentiful. My preteen/teenage boys ALWAYS find what they want. And the store is clean and tidy... that matters to me.

I showed up for my release before 12 and the little boy that works there kept ignoring me when I was trying to tell him I was there for my release and then when I finally got his attention he’s gonna tell me, you should have been here at 10am. I told him my app says be here by 12 bc my items will be held until 12 and he said well we don’t have them so they sold my shoes that I won on a raffle before 12. I filed a complaint with corporate bc the manager there did absolutely nothing about it but take his side. Completely unprofessional people they got working here. I buy so much stuff from Hibbett and this is the only place I’ve had an issue with. 1000% don’t recommend this place.

I ordered shoes online and when they were ready for pickup someone personally called me. When I visited the store each staff person pleasantly greeted me and assisted me with an additional purchase. It's not often that I leave reviews but this was one experience with a business that deserves a 5 ⭐️ review.

The associate catered to all my Nike and Hibbett needs even showed me how to use the app.Dope store!The management keeps the energy of the store Fabolous🤸🏽‍♂️ can't wait for a new release🎯👍🏽

Have passed by this store so many times and never thought to go! So glad we did. Service was Exceptional and prices are affordable. My Son loves his Jordans!!!!

Had the worst experience with the manager avoid this store. I bought a pair of sneakers barely worn and went back with the receipt but they won’t exchange it. It bullshit and the policy is not even stated on the receipt.

Great customer service awesome job

Just let the store in Harrisburg PA and I was so happy with the new staff service....I went early last year or before and the service was so bad I said I would never go again !!! But need some shoes for my son today and didn't wanna drive out my neighborhood, so I stopped in for a heat check 😅 and I was happily surprised THANKS

I bought a pair of jeans size 34 tried them on returned them same day for a 36 same exact pair and the store said I lost my rewards .... they didnt even mention it until the return was done

I showed up for my release before 12 and the little boy that works there kept ignoring me when I was trying to tell him I was there for my release and then when I finally got his attention he’s gonna tell me, you should have been here at 10am. I told him my app says be here by 12 bc my items will be held until 12 and he said well we don’t have them so they sold my shoes that I won on a raffle before 12. I filed a complaint with corporate bc the manager there did absolutely nothing about it but take his side. Completely unprofessional people they got working here. I buy so much stuff from Hibbett and this is the only place I’ve had an issue with. 1000% don’t recommend this place.

Absolutely horrible service through their online ordering. Don’t blame store but this is the only way to review. DO NOT BUY ONLINE. Customer service is a joke! I wish zero stars was an option.

Customer service is top notch for Harrisburg! The size variety isn't always there, but the overall direction and inspiration is plentiful. My preteen/teenage boys ALWAYS find what they want. And the store is clean and tidy... that matters to me.

The associate catered to all my Nike and Hibbett needs even showed me how to use the app.Dope store!The management keeps the energy of the store Fabolous🤸🏽‍♂️ can't wait for a new release🎯👍🏽