Farmers Home Furniture | Leeds, AL

The staff was very friendly and helpful. I purchased a washer and I am very pleased with it. I definitely recommend .

Mrs Deb was great she has great customer service it was a joy working with her and everyone explained everything in detail I really love that

Service was exceptional as always. The young lady in charge showed Excellent Customer Service!! She is definitely who y’all want running that store here in Leeds, AL!! Because of her, I will keep coming back over and over!! She’s the best!! Farmers Home should at the least, buy her and her family dinner!! Coming from a old boss I had at Mazer Furniture, Robert Love, Your Only As Successful As The People Around You!! 😁

The staff here is very professional, Caring, and Mrs. Deb and the whole staff was very helpful when I came in to do business with your store! I thank you all and I look forward to doing much more business with Farmers Because of the wonderful Staff here!!💛💛💛💛💛

I live in Moody just 5 miles away from the store. I financed a bedroom set which is a rip-off deal by itself. The delivery was scheduled 2 weeks from that day on Saturday at 9 am and I should recieve a phone call to confirm the delivery. I waited until 11:30am nobody called or showed up. So I called the store and they said it will be there 4-5 PM. I waited until 6:30pm then the truck just showed up with the furniture all over the back of the truck missing the box spring. I refused to receive it as it's. Monday I will go back to the store and cancel the deal. I honestly don't recommend this store or the company, they lack professional communication skills after the sale.

Love the mattress we purchased but definitely wish customer service was better. Our mattress was supposed to be in Wednesday and when I didn't hear anything I called and was told driver called in sick. I totally understand but shouldn't you have called me? Next day no call and woman I talked to said I would get a call around 10 am. We'll at 5: 55 I called and she went and checked and yes it was in but they were now closed. Gee thanks for that info. I'm just over horrible customer service. I just want to be kept updated. Even in text would have been nice.

Friendly staff for the most part. However, customer service and communication is awful. Not to mention the false promises that never get fulfilled! I purchased furniture two years ago that was discounted due to damages and was promised to receive repairs using the warranty that was included in my contract. Repairman showed up one time to my residence and took pictures of the damaged equipment, promising that replacement parts would be delivered to the store and that representatives would repair it. Never heard from or saw them again. I kept calling Farmers and I was told that parts were either on back order or had not arrived yet. I kept calling and my furniture is still not repaired. I got behind on my payments a little after then and a rep told me once I made two payments to get caught up, someone would contact me to schedule a day to repair my stuff. Well, the same credit manager I spoke with gave me a different story than the one she gave me last month. After automatically taking an additional unauthorized payment, I called and she told me that someone let her know I had one more payment to make before I was caught up and a repairman can be sent out. Mind you, no one told me about this at all until I called today concerning an unauthorized debit. There is a lot of confusion and lack of proper communication between the employees and customers. One day something is said and the next day it changes. I would not recommend purchasing anything here. And no, I am not emailing a customer service division!

Everyone was very nice and helpful they made you feel at home this was the most pleasant environment keep up the good work and customers will continue too come in for business ❤️❤️