Office Depot

🦋compramos aquí nuestro escritorio a un súper presio👌lo difícil fue al momento de armarlo (son demasiadas piezas😂)cuando vas a otras office depot casi nunca encuentras las cosas disponibles en el lugar entonces ven ala segura aquí lo tendrán sin duda😳🦋

Convenient store. Good location. Clean. Well organized. Employees awesome and friendly. Got my TSA precheck here. Great employees did the review with speed even with a glitchy government computer. Thanks Office Depot team.

I visited Office Depot to print pages from a presentation, but my experience was unfortunately very disappointing due to the behavior of a supervisor in that department. When I first arrived, I encountered a staff member who was quite rude and confrontational. Despite asking simple questions, she was abrasive and seemed reluctant to provide assistance. When I mentioned my laptop was dead, she informed me that there were no available outlets for me to use, suggesting I would need to leave. Accepting that as policy, I left but returned later to attempt to print my slides. During my second visit, her demeanor had not improved; she continued to be unhelpful and confrontational. I requested to speak with a general manager, but she made that process unnecessarily difficult, requiring me to ask multiple times before I could connect with someone. Once I finally spoke with the general manager, who I believe is named Van, the situation was resolved quickly and efficiently. He was understanding and helped me accomplish my printing needs. While I appreciate the assistance from the general manager, my initial experience with the supervisor was very negative. I hope that steps can be taken to address this behavior, as it reflects poorly on the store and can affect the morale of other employees. Thank you for your attention to this matter.

Very happy with poster copies I had made here. Lovely staff st the desk and fresh color toner in the copier. OfficeMax stores vary widely but this one is great.

I love this location. Everyone is always friendly, nice and professional. Unfortunately, I had a terrible experience Sunday when Jake refused to do an exchange of an item purchased in the store the week before. An employee gave me the wrong product. Instead of an exchange, Jake refunded my money back to my credit card and made me purchase the correct item. He said Office Depot doesn’t do exchanges anymore and hadn’t done exchanges for one year. I’m appalled he thought it was okay to lie to me and not perform an exchange after his staff was deficient with product knowledge because they gave me the wrong product. Not cool. I hope the staff gets training on product knowledge. I hope Jake receives training for cultural competency.

Any store can boast to offer great service, but Van Singleton, the manager of the Hoover Office Depot, is the "real deal"! I needed some office supplies yesterday (5/14/24) and as I entered the store he was talking to one of his associated and immediately asked if he could help. He took me to the products I needed, helped me take them to the cashier and then helped me take a large office desk mat to my car..... friendly, professional and helpful. What a great example to his employees. Better than an "online buying experience". Thanks, Van.

Have an estimate in writing, Leia manager on duty will not honor the quote given to me by employee on duty. She says there should have been more details on the estimate given to me justifying the charge of double! Not my problem,! I have two quotes for different amounts saying a specific price, quoted less than 5 hours ago. Terrible customer service. Would not recommend this store, Staples is much more reliable and honest.

Barry helped us pick a printer and he was very kind and helpful! Great customer service experience!